Attorney General investigating Taylor Swift’s Ticketmaster presale after tickets were resold for $20,000

Taylor Swift Stans (aka “Swifties”) and government officials are putting Ticketmaster into overdrive as they accuse the platform of not doing enough to meet requirements.

It all started when Taylor announced that she would soon embark on a tour that would take participants on “a journey through the musical eras of [her] career.”

Swiftie Presale Madness followed

When the pre-sale tickets went live on Tuesday, total chaos ensued as people scrambled to secure their seats to see the ‘All Too Well’ artist live.

Ticketmaster eventually crashed due to an influx of Swifties, which the platform described in a tweet as “historically unprecedented demand.”

Understandably, Twitter was soon full of disgruntled Swifties expressing how utterly impossible it was to actually secure tickets for Taylor Swift.

Tennessee Attorney General is investigating Taylor Swift’s Ticketmaster presale

With so much discussion surrounding the Ticketmaster situation, it’s no surprise that it has attracted the attention of some notable political figures.

Alexandria Ocasio Cortez (DN.Y.) took to Twitter on Tuesday to call Ticketmaster a “monopoly” that should be dismantled.

Ilhan Omar (D-Minn.) and David Cicilline (DR.I.) shared similar thoughts on the subject.

In fact, Swifties drew so much attention to the Ticketmaster situation that Tennessee Attorney General Jonathan Skrmetti (R) stepped in and announced he would open an investigation. WSMV reports.

He further explained his intentions at a press conference on Wednesday.

“If it’s a consumer protection violation and we can figure out exactly where the problems are, we can get a court order that will make the company better. This ensures that the problems that happened yesterday don’t happen again,” explained Skrmetti. “I would hope that the company would do everything possible to ensure that customers have a much smoother and fairer experience from today.”

Ticketmaster’s answer

After being firmly placed in the hot seat, Ticketmaster’s released representatives addressed the controversy expression on Thursday and promised to do better in the future.

“We are constantly working to improve the ticket buying experience. Especially for high sales requirements that keep pushing new boundaries,” the statement reads. “While it’s impossible for everyone to get tickets to these shows, we know there’s more we can do to improve the experience and that’s our focus.”

Greg Maffi – the CEO of Liberty Media, which is affiliated with Ticketmaster, according to CNBC– also spoke about the situation. In particular, he apparently tried to blame factors outside of Ticketmaster itself.

“Reality, it’s a function of the massive demand that Taylor Swift has. The page should open to 1.5 million verified Taylor Swift fans. We had 14 million visitors to the site – including bots, another story, who weren’t supposed to be there,” Maffi shared.

However, for those who were unable to secure their pre-sale tickets for the Eras Tour, there is still hope as tickets for the are on sale general public from Friday.

What are your thoughts on the Ticketmaster situation? Attorney General investigating Taylor Swift’s Ticketmaster presale after tickets were resold for $20,000

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