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Chick-fil-A defeats the boycott – WSJ

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Even July 4 this year was politically polarizing, as many celebrities and Twitter celebrities let the world know how much they disliked America. But perhaps there is still hope for political accommodation if we can judge based on the latest information from the US Customer Satisfaction Index.

The survey found that Chick-fil-A remains the favorite restaurant in America for the eighth year in a row. The fast food chain that specializes in chicken meals scored 83 on a 100-point scale, higher than other chains with a score of 79 or less. Chick-fil-A’s popularity is even more impressive when Americans say they prefer full-service restaurants to fast food joints.

Radicals have made Chick-fil-A a boycott target because of the chain’s support of conservative cultural causes. Its stores were closed on Sunday and former company president Dan Cathy spoke out in support of groups opposing same-sex marriage. The company hasn’t gotten involved in cultural politics in recent years, focusing on chickens. At least the dinner wasn’t spoiled by politics.

Review & Outlook: What began as a controversy over parental rights law cost the Walt Disney Company special privileges in Florida — and served as a wake-up call for other CEOs. Image: Reuters / AP / Miami Herald Synthesis: Mark Kelly

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Appears in print July 6, 2022.

https://www.wsj.com/articles/chick-fil-a-beats-the-boycott-americas-favorite-restaurant-dan-cathy-customer-satisfaction-survey-11657059430 Chick-fil-A defeats the boycott – WSJ

Mike Fahey

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