DocuSign cannot be pulled out of the shredder

The pandemic didn’t make it DocuSign a household name like Zoom. But the consequences were just as brutal.

The provider of cloud-based document management services has lost 80% of its market value since its peak last year. This is identical to what Zoom video communication has given up since it peaked in late 2020, just before the announcement of the first Covid-19 vaccines. The pandemic sparked a large surge in demand for both services, but DocuSign should have proven to be the more resilient of the two. More in-person meetings mean fewer Zoom calls, but businesses forced to reduce their use of paper documents in a remote world are unlikely to return to tedious paperwork even when offices reopen. DocuSign cannot be pulled out of the shredder

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