Google disables Pixel 6’s Call Screen, Keep Me feature due to a bug

The major bug fix update for Pixel 6, as well as Android 12, available some problems of its own recently. The latest information suggests that Google is disabling Check Call and Keep Me on Pixel 6 due to an unknown bug in the December security update.

With Call Monitor, the Assistant can always answer unknown numbers. If it’s an actual person trying to contact you, they’ll pass Google’s screening process. Meanwhile, spammers will hang up and end users will never have to deal with it.

Meanwhile, Hold For Me uses Google Duplex technology to distinguish between recorded and live humans when you’re dealing with phone trees or queues. The assistant will wait on your behalf until talking to an actual person.

The second feature has been introduced with Pixel 5, while before with Pixel 4. In recent days, users notice the possibility is missing and this is due to Google intentionally turned it off server side (via Droid-Life) due to a “bug in the December Android update”. The company has not detailed what the specific problem is.

… We will be disabling Keep Me and Call Screen on Pixel 6 devices running on Android S December QPR release (example: SQ1D.211205.016.A4) (follow the instructions below to identify it). Android build for your phone) until we fix the underlying issues.

This includes Global, EMEA, AU, and US carrier builds of the December security patch for the Pixel 6 and 6 Pro.

Google says its “teams are actively working to resolve this issue.” It will presumably come in the form of an update to the Google Phone app in the coming days.

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