Hello Baby Pregnancy Scan Clinic has been rated as good by CQC inspectors

A pregnancy-scanning clinic that was found to be inadequate earlier this year has made a number of improvements, inspectors noted.

Hello Baby, at Scholes Lane, Portico, received a ‘Good’ grade on its last inspection following an unannounced visit by the Care Quality Commission (CQC) in November.

The CQC had given the service the lowest possible rating after its last inspection in March this year. The service was placed on special measures and suspended, but was allowed to reopen shortly thereafter.

Among other things, the lack of mandatory staff training and the control of the risk of infection were criticized.

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However, the inspectors noted that a number of improvements had been made during their last visit.

The clinic received the second-highest rating in the report published in early December.

Hello Baby received good ratings in the Safe, Caring, Responsive, and Well Managed categories.

Hello Baby is operated by Katie Ellison Limited and offers a range of ultrasound scans for women during pregnancy.

In their report, the CQC inspectors stated: “At this inspection, the registered manager had implemented a training matrix according to the Skills for Health Core Framework”. It added that “the service has updated and implemented a comprehensive security policy and procedure”.

Inspectors “found that all areas were visibly clean and had appropriate furniture that was clean and well maintained.”

Also, the cleaning records were “up to date and showed that all areas were cleaned regularly” and the service “had enough appropriate equipment to help them care for women safely.”

It noted that “staff assessed risks to women and knew what to do if there was an emergency” and “kept adequate records of women’s medical conditions and baby scans”.

Inspectors found that the service “ensured staff were competent for their duties” and “staff worked as a team to help women” and “supported one another to provide good care”.

Employees “treat women with compassion and kindness, respecting their privacy and dignity and taking their individual needs into account,” it said.

The service “Taking into account the individual needs and preferences of women” has been added.

Plus, people could access the service when they needed it and “received their appointment and pictures promptly.”

The CQC added that “managers had the skills and abilities to lead the service” and “supported staff to develop their skills and move into higher-level roles.”

The registered manager was found to have “understood, managed and acted upon the priorities and issues faced by the service following the warning from our last inspection”.

It added: “Since our last inspection, the Registered Manager has taken action to improve areas identified during our last two inspections and has provided updates and an action plan to the CQC.”

https://www.sthelensstar.co.uk/news/23194436.hello-baby-pregnancy-clinic-rated-good-cqc-inspectors/?ref=rss Hello Baby Pregnancy Scan Clinic has been rated as good by CQC inspectors

Brian Ashcraft

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