Did you know that a Pandora user spends an average of 5 hours and 41 minutes a month on the platform?
Whether you create stations from your preferred songs, browse recommended stations for your current mood, or uncover podcasts that capture your attention—Pandora is here for you.
It is no doubt that Pandora App is a great tool for music lovers.
But what if Pandora stopped working? How are you going to fix it? Would you know the first steps to troubleshoot the app?
Don’t worry, because we will be discussing that right now.
#1 Reboot Your Device
This is the most basic step and usually works for iOS and Android phones. By doing this, it stops the device and it also halts the background processes that are working on your smartphone. These processes are most likely the reason why Pandora could be showing an error.
You can also soft reset your smartphone to make sure everything is rebooted on your device’s end.
#2 Log Out and Log In on the App
This is another way to fix a Pandora app issue. Just log out of the app and then try to log in again and see if it works. It might be a simple step but most people usually overlook this one, so make you don’t forget to do this.
Rebooting, Restarting, and Logging in and out are just some basic steps you could do if you observed that the app isn’t working.
If you’ve done everything above and you find out that it is still acting up, then you might need to check the Pandora Status to see if other users are also experiencing the same problem.
If it’s working on other users, then read on, and let’s find out other best practices to troubleshoot the app.
#3 Clear the App’s Data
The next thing you can try is clearing the Pandora app’s data. Follow the steps below to do it.
- Go to “Settings”, then tap “Apps”
- Choose “Pandora App”
- Tap “Storage”
- Click on “Clear Data”
Note that clearing the Pandora app’s data will not remove any saved settings. It will just remove the temporarily stored files.
#4 Update Pandora to the Latest Version
Updating the app helps a lot in fixing issues, too. In most cases, if you are still using the older version of the app, then it might really not work perfectly.
Worst-case scenario? It might not work at all.
When you update the app, it will fix any previous issues and bugs in the older versions.
#5 Switch Between Data and Wi-Fi
If you are still having problems, why not try alternating between Wi-Fi and Mobile Data? You can use this troubleshooting step to determine if you’re having connection issues.
While you’re at it, check your modem lights and internet speed as well. Make sure all is rebooted.
If it still doesn’t work, then maybe you’ll have to wait.
Yup, sometimes, that’s all you can do especially if the issue is not on your end. There may be some glitches or bugs in the app that the Pandora developers are working on.
We recommend waiting for an hour or so and then checking IsDownStatus again to see if there are any changes to the status of Pandora.
BONUS: Turn Off Power Saving Mode & High-Quality Audio
- Turn off the power-saving mode on your device since this mode can affect music players.
- Turn off high-quality audio if your connection isn’t strong enough as it can cause Pandora to buffer, too.
There are a lot of possible reasons why your Pandora app isn’t working. If you’ve exhausted it all, you can always contact their customer support team to ask for help.
It is really annoying if your Pandora app doesn’t work especially when you most need it, but knowing what to do lessens the stress it could make you feel.
So, give yourself a pat on the back for being ready whenever this situation happens.