Instagram Insights are not working for users as many are reporting error messages

Instagram appears to be down on June 21st as several people have come forward stating that their Instagram Insights didn’t work and they received an “Error Occurred” message.

This isn’t the first time users have expressed disappointment on Twitter. In the past few days, the platform has had some issues.

The news about the missing insights comes a day after it was reported that the exploration page had been reset for some of the users.

Instagram Insights don’t work

On June 21, several users took to Twitter after realizing they hadn’t received insights for their latest post.

The message they received read: “An unexpected error has occurred. You are getting this error because something went wrong while loading the screen. Tap the “Retry” button to try again.”

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However, trying again doesn’t seem to make any difference as several people are still experiencing this issue.

Instagram has not yet issued a statement on this. However, since several people faced this problem, it can be said that it is a bug.

Users had previously reported other issues

The news that Insights is down comes a day after people reported that their Explore page was automatically reset.[agehadbeenautomaticallyreset[agehadbeenautomaticallyreset

Most of the time, the posts you see on the explore page are based on the content you typically interact with on the platform. However, some users noticed that they had seen posts about nature.

This wasn’t the first time this had happened. Back in 2020, people had reported a similar issue. A few hours after this happened, her feed was back to normal.

Photo illustration by Rafael Henrique/SOPA Images/LightRocket via Getty Images

Is there anything you can do?

Unfortunately there is not much that can be done at the moment. Considering that several people faced a similar problem, it is most likely a bug that needs to be fixed by Instagram.

Expect things to get back to normal in a few hours or a day. So far, no official confirmation from Instagram has been released.

In other news, why Instagram only shows suggested posts in your feed Instagram Insights are not working for users as many are reporting error messages

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