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Is YouTube down? No problems reported with the internet connection and login

Is YouTube down?

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Is YouTube down?

Thousands of YouTube viewers are reporting service failure or crashing issues. While it still works for some people, others report that the platform returns a “No internet connection” message, “Error getting channel list” message, and other errors, especially on YouTube TV. Problems include forced disconnects, missing sidebars, and more random errors that pop up when trying to use the service. YouTube has said on Twitter that it is working on a fix for the connection issues.


YouTube has failed or crashed for many people

down detectordown detector

YouTube issues are currently affecting a number of people across the country, according to Down Detector. You can see an increase in bugs on Tuesday afternoon, April 12th.

Down Detector’s YouTube TV page also indicates problems.

down detectordown detector


Many see a “No internet connection” error.

One of the main errors that people encounter while using YouTube is that they get kicked or disconnected from the YouTube streams they are watching and sometimes additionally get the error message “No internet connection” even though their internet is working fine.

Losing internet connection and disconnecting issue seems to be widespread among users of YouTube across multiple platforms, be it YouTube TV, Firestick, PS4, Xbox or any other device or service.

About 46% of DownDetector have problems with the website, 32% with the app and 22% with the video streaming.

Some people don’t see a sidebar or get kicked out of the app. Here’s a photo a person shared on Twitter showing the missing sidebar.

Some people can’t switch their accounts, and others can’t get the platform to work on any of their devices, whether it’s a TV, mobile, or computer.

On Reddit, a user shared screenshots of the issues they encountered, including not seeing the sidebar or menus. Another reported issue is that the channel menu gets stuck on buffering.

YouTube Studio is also experiencing issues and many users are unable to view their channel analytics.

The issues appear to be widespread across the platform and affect many different systems.


TeamYouTube said they are working on a fix for the connection issue

Regarding the connection issue, YouTube mentioned that they are aware of the issue and are working on a solution.

TeamYouTube has set up a support page specifically for the new issues, where updates are provided. The page states, “If you’re currently having trouble using YouTube services (YouTube, YouTube TV, YouTube Music, and YouTube Studio) across devices – we’re aware and working to fix it!”

The support page then lists known issues including the inability to sign in or switch accounts, not being able to cast to the TV or “use the app on a gaming console”, “left side navigation menus”. and settings menus not showing / not loading”, “no internet connection” message and issues with YouTube Studio.

This website will be updated as more details are known.


YouTube suggests clearing cache and signing in again for some issues

For one person who had an error because they couldn’t see the channels they were subscribed to, TeamYouTube on Twitter suggested logging out of their YouTube account and then logging back in, along with clearing the browser cache and the cookies.

They gave similar advice to someone who was logged out of YouTube and received an error message that said “Error getting channel list for account”. They suggested deleting extensions, clearing the cache and then logging back in, along with updating the app.

Quite a few people have taken to Twitter to talk about YouTube’s outage.

Some issues have also been reported with Grubhub and Google, but not nearly to the extent seen with YouTube.

In case you are wondering about other Google features, the Google Cloud Platform status page does not currently indicate an issue. Google’s Workspace Status Dashboard doesn’t list any problems either.

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https://heavy.com/news/is-youtube-down/ Is YouTube down? No problems reported with the internet connection and login

Ethan Gach

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