World of Warcraft – How to fix “A character with that name already exists”

Whether or not you’re a longtime player of the ever-popular World of Warcraft, chances are you’ve encountered your share of problems and bugs. One of those many issues revolves around your character and not being able to log in regularly. Specific issues players are experiencing include “a character with the same name already exists” and “character is already online”.

How to fix common problems

Related: Tips for players returning to World of Warcraft

These issues only occur when a player improperly logs their character off the server. To fix this, you can try one of these three options:

  • Try logging in with a different character and then logging out completely and closing the game before opening it again and trying again.
  • Reset and fix game UI.
    1. Complete the game completely.
    2. Uninstall all addon managers to ensure that none of your removed addons are re-added.
    3. In the application itself, click options followed by the Show in explorer option under Windows or the Show in Finder Option on Mac.
    4. Open the folder where you keep World of Warcraft.
    5. Open the folder for the specific game version you want to troubleshoot (retail, classic_era, or classic).
    6. Rename the folders cache, interfaceand WTF to CacheAlt, InterfaceAltand WTFAlt.
    7. Restart the game for the above changes to take effect.
  • You may have to wait 30 minutes for the server to automatically remove the character due to inactivity.

For more information about World of Warcraft, see When is the World of Warcraft: Dragonflight release date? only on pro game guides. World of Warcraft – How to fix “A character with that name already exists”

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